Tollgate: B2B Order Approvals
Privacy Policy
This policy explains how information is processed when merchants use Tollgate to manage B2B access and order approvals on Shopify.
Effective
About this policy
This Privacy Policy applies to Tollgate: B2B Order Approvals and its public install and privacy pages. It describes the information we process to provide, secure, support, and improve the app.
Information we process
Depending on how a merchant configures and uses Tollgate, we may process:
- Shop and account details supplied by Shopify during installation.
- B2B organization, company, location, member, and role information.
- Approval rules, approval activity, order details, and invoice-related information.
- Technical and diagnostic information needed to operate and secure the service.
- Messages and contact details provided when requesting support.
How we use information
We use information to authenticate stores, provide B2B access and approval workflows, display relevant order and invoice information, maintain service reliability and security, respond to support requests, and meet applicable legal obligations.
Shopify and service providers
Tollgate receives information through Shopify according to the permissions approved by the merchant. We may use service providers to host, maintain, secure, and support the app. They may process information only as needed to provide those services on our behalf. Shopify processes information under its own privacy terms.
Data retention and deletion
We retain information only for as long as needed to provide the service, maintain legitimate business records, resolve disputes, and meet legal obligations. Merchants may request deletion of their app data by contacting us. Some records may be retained where the law requires or permits it.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.
Your privacy choices
Merchants can uninstall Tollgate through Shopify and may contact us to ask about access, correction, or deletion of information. We may need to verify the request and will respond as required by applicable law.
Policy updates
We may update this policy as Tollgate or applicable requirements change. The effective date at the top of this page identifies the current version.
Contact
For privacy questions or requests, email support@algomative.com.